Doug Smith Takes the Victoria Construction Reins

New AE Smith General Manager for Victoria Construction Doug Smith knows the normal rules of marketing and advertising typically don’t have the same traction in the construction world

3 Sep 2012

“In the construction world, it all comes down to your reputation and your proven ability to deliver a project. That means your client relationships are everything,” said Doug, who started in his new role at the beginning of August.

“When you put your hand up to help a customer with a project, you obviously have to have the right capabilities at a competitive price, but one of the key deciding factors is your proven ability to deliver on your promise and whether you can be trusted. In many ways, we help our clients manage risk by making sure we do what we say we’re going to do.

“Fortunately AE Smith has a really good name and reputation in the market place – we’re known for how we help our customers achieve their goals and I’m looking forward to building on this reputation. It was one of the key motivating reasons behind me joining AE Smith – the commitment to customer relationships, helping achieve mutual success and playing as a team,” Doug adds.

Doug has relocated from Queensland where he was construction manager for Siganto & Stacey for more than 11 years. During that time he helped oversee the successful delivery of iconic projects like Q1 in Surfers Paradise, the new Brisbane Supreme and District Court, Brisbane International Airport Terminal Expansion and Palazzo Versace Hotel on the Gold Coast. He’s looking forward to leading his AE Smith team deliver even more iconic projects here in Victoria.