Bringing National Expertise in Aged Care Facilities to Regional Queensland

Now providing air conditioning servicing and maintenance to Townsville’s leading provider of aged care, Masonic Care Queensland, the AE Smith team in Townsville is drawing on the company’s national experience helping other aged care providers around the country to ensure special requirements are met

18 Oct 2013


Mark Lovelady, AE Smith Townsville’s General Manager believes the quality of service the company can bring along with insights into aged care facilities sets them apart.

“It was clear our understanding of the strict compliances with the Aged Care Act, ensuring accreditation standards are met as well as recognising the financial and logistical service delivery issues relevant to the sector could be brought to the table,” says Mark.

With high maintenance standards for all equipment at Aged Care facilities reviewed by accreditation assessors, being on top of systems and providing proactive service and maintenance plans has been an important part of how we help Masonic Care Queensland.

But Mark believes it’s the values AE Smith and Masonic Care Queensland share that is equally as important.

Elderly man smiling broadly while nurse with blond hair smiles and looks at him fondly.
“At AE Smith, we believe in helping people in everything we do; and helping an organisation like Masonic Care Queensland provide for their residents is a perfect way for us to do what we say we are going to do.”

Masonic Care Queensland, Townsville boasts the most contemporary aged care and retirement living facilities in the region and is located in the popular suburb of Kirwan. Close to transport, shops and clubs, the site provides a continuum of care for retirees, with Corinthian Court Retirement Village and two residential aged care facilities (Karinga and Acacia) co-located on the same site. This means that as resident’s care needs change, they can be catered for within the same community.