We Believe There is a Better Way…

Change is in the air at AE Smith, as a new CEO brings fresh energy, takes stock of AE Smith’s past achievements, builds on our strengths and looks for new and better ways to help our customers

10 Dec 2014
 

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We believe there is a better way…

A better way, created by a passionate team dedicated to delivering our customers a valued solution every time.

We care about people’s welfare, believe in the power of relationships and do what we say we are going to do

David Willett, who started as Chief Executive Officer (CEO) at the end of July, comes to AE Smith from Actrol and brings a wealth of local and international management experience to the role.

Meanwhile, long-serving boss Andrew Permezel vacates the CEO role to lead the AE Smith Board as Executive Chairman. “David has a vision for AE Smith to be a dynamic, creative, learning environment. Like me, he sees AE Smith as so much more than just another mechanical services contractor,” commented Andrew.

“AE Smith has an enviable reputation in our industry that spans decades,” said David. “You can’t fake a track record of integrity, a helping spirit or a genuine care for your people and customers.”

“There are few companies I hoped would tap me on the shoulder,” David said. “I was delighted to receive Andrew’s call early this year exploring the potential of what we might achieve leading AE Smith together.”

Energy and Growth

David’s appointment confirms that while AE Smith has long been a respected company in the heating, ventilation and air conditioning (HVAC) field, it is time for new energy and new growth.

Good news for our customers who have come to expect the very best from AE Smith when it comes to helping them find the right outcome.

As the company’s first externally appointed CEO in 116 years, David sees a strong future for AE Smith, with a broad range of products and services on offer.

David sees new technologies such as BuidlingIQ predictive energy optimisation and Building Information Modelling (BIM) as being positive for the industry.

“Compared to smaller operators, AE Smith is of size and scale where we can make the financial and non-financial investments needed to leverage new technologies and systems on behalf of our customers. Customers who are always looking to do more with less,” said David.

Addressing the future of AE Smith, David Willett had this to say:

“We believe there is a better way… A better way, created by a passionate team dedicated to delivering our customers a valued solution every time. We care about people’s welfare, believe in the power of relationships and do what we say we are going to do.”

Good Team, Great Relationships

“Where can AE Smith do more for our customers? For example, AE Smith recently opened its tenth and newest office in Rockhampton, strengthening our ability to help new and existing customers in regional Queensland who are already well serviced by AE Smith teams in Cairns, Mackay and Townsville,” David said.

“I’m convinced that if you’ve got a good team who already have great relationships, then the question we should be asking ourselves is; are we truly leveraging every AE Smith resource and every AE Smith expertise to help our very best customers?”

This is more good news for AE Smith customers, because it means a redoubling of efforts to deliver “value”, where AE Smith understands “value” means different things to different customers.

“AE Smith delivers insightful solutions in Engineering Services across Australia including mechanical, energy, fire, hydraulics and refrigeration,” said David.

We Still Believe in Helping People

Outside work, David is a keen sportsman who regularly cycles up to 250 kilometres a week. A family man at heart, he and his wife Lesley met in University and have two adult children studying information technology and medicine.

Meanwhile, as Executive Chairman, Andrew Permezel will take an active role alongside David Willett, and together they will ensure AE Smith delivers insightful solutions in Engineering Services across Australia.